---
title: RDP Issues with Windows Updates
description: imrchnt knowledge base
---
[Skip to content](https://help.imrchnt.com/s/17626/a/1992145-rdp-issues-with-windows-updates#main-content)
English
Show submenu for translations
Open main navigation
Close main navigation
- English
Show submenu for translations
- Contact us
Contact us
How can we help you?
- There are no suggestions because the search field is empty.
1. [imrchnt knowledge base](https://help.imrchnt.com/?hsLang=en)
2. [Legacy imrchnt](https://help.imrchnt.com/legacy-imrchnt?hsLang=en)
# RDP Issues with Windows Updates
If its a windows 11 PC, there is a windows update that caused the issue and RDP closes after few seconds.
Windows update KB5064401. It's the one bundled with the bad KB update, which breaks RDP.
Plus need to stop the windows update in the future,
**1. Services method (quick but reversible)**
1. Press **Win + R**, type services.msc, hit Enter.
2. Scroll to **Windows Update**.
3. Double-click it → set **Startup type** to **Disabled**.
4. Stop the service if it’s running.
That will stop automatic updates until you manually re-enable the service. Windows may try to turn it back on after big feature updates, so keep an eye on it.
Another Option is to restore the pc to a known working point however this is only an option if you have activated restore points on the pc prior to the problematic update.
**System Restore**. It’s like a time machine for Windows, but it only works if you had it switched on before the gremlins crept in.
Here is a list of the updates causing issues:
KNOWN PROBLEMATIC KBs (10 tracked):
\====================================
KB5050094, KB5051987, KB5053598, KB5053602, KB5062660
KB5063878, KB5064081, KB5065789, KB5066835, KB5064401
- [FAQs](https://help.imrchnt.com/faqs?hsLang=en#main-content)
- [Reports](https://help.imrchnt.com/faqs?hsLang=en#reports)
- [App](https://help.imrchnt.com/faqs?hsLang=en#app)
- [Getting started](https://help.imrchnt.com/getting-started?hsLang=en#main-content)
- [Store](https://help.imrchnt.com/getting-started?hsLang=en#store)
- [Card Processing](https://help.imrchnt.com/getting-started?hsLang=en#card-processing)
- [Imports](https://help.imrchnt.com/getting-started?hsLang=en#imports)
- [Exports](https://help.imrchnt.com/getting-started?hsLang=en#exports)
- [Troubleshooting](https://help.imrchnt.com/troubleshooting?hsLang=en#main-content)
- [Card Reader](https://help.imrchnt.com/troubleshooting?hsLang=en#card-reader)
- [Web App](https://help.imrchnt.com/troubleshooting?hsLang=en#web-app)
- [General](https://help.imrchnt.com/general?hsLang=en#main-content)
- [Users](https://help.imrchnt.com/general?hsLang=en#users)
- [Point of Sale](https://help.imrchnt.com/general?hsLang=en#point-of-sale)
- [Release Notes](https://help.imrchnt.com/general?hsLang=en#release-notes)
- [Legacy imrchnt](https://help.imrchnt.com/legacy-imrchnt?hsLang=en#main-content)
- [Releases](https://help.imrchnt.com/legacy-imrchnt?hsLang=en#releases)
- [Labels](https://help.imrchnt.com/legacy-imrchnt?hsLang=en#labels)
- [Gift Cards](https://help.imrchnt.com/legacy-imrchnt?hsLang=en#gift-cards)
- [Imports](https://help.imrchnt.com/legacy-imrchnt?hsLang=en#imports)
- [Credit Cards](https://help.imrchnt.com/legacy-imrchnt?hsLang=en#credit-cards)
- [Properties](https://help.imrchnt.com/legacy-imrchnt?hsLang=en#properties)
- [Internal](https://help.imrchnt.com/internal?hsLang=en#main-content)
- [AWS](https://help.imrchnt.com/internal?hsLang=en#aws)
- [iOS](https://help.imrchnt.com/internal?hsLang=en#ios)
- [Card Readers](https://help.imrchnt.com/card-readers?hsLang=en#main-content)
- [Tips](https://help.imrchnt.com/card-readers?hsLang=en#tips)
- [Maintenance](https://help.imrchnt.com/card-readers?hsLang=en#maintenance)
- [Newsletter](https://help.imrchnt.com/newsletter?hsLang=en#main-content)
- [2025](https://help.imrchnt.com/newsletter?hsLang=en#2025)
- [2026](https://help.imrchnt.com/newsletter?hsLang=en#2026)
- [Demo](https://help.imrchnt.com/demo?hsLang=en#main-content)
- [Card Reader](https://help.imrchnt.com/demo?hsLang=en#card-reader)
- [Releases](https://help.imrchnt.com/releases?hsLang=en)
[](https://help.imrchnt.com/?hsLang=en)
[mailto:email@email.com](mailto:email@email.com)
Copyright © 2026, Computac LLC