---
title: App Keeps Crashing on Card Reader
description: What to do when the app on the card reader keeps crashing
---
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# App Keeps Crashing on Card Reader
## How to Force Quit the Application on the Card Reader
If the app is continuously crashing go to the home screen of the Card Reader and click on the Settings button.
Open Apps
You will be prompted for a Pin - if you don't know the pin contact your store resource for card readers.
Click on the imrchnt app
At the bottom of the screen is the Force Quite button.
Click Force Quit and reopen the imrchnt app.
If this does not resolve your issue, contact support@imrchnt.com
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